Case Studies
Commissions Delivered On Time, Every Time
MonaVie – With an extraordinary growth record within the direct selling industry, MonaVie, a worldwide distributor of natural-blend products, provides flexible and secure payments to hundreds of thousands of active agents with the Citi Prepaid Direct Selling Program.
The Challenge
Delivering commission payments in a reliable and cost-effective manner to thousands of active agents presented a major challenge for a company whose international distribution network was expanding exponentially at the same time check production and delivery costs were on the rise. When MonaVie adopted Citi Prepaid as their payment provider, significant operational strains were impacting the company and its distributors' businesses. For the company, it meant countless hours and immeasurable costs. For distributors around the world, it meant waiting for checks to arrive in the mail, taking the time to deposit them, and waiting again for the funds to clear. Citi Prepaid Services offered the best direct selling solution to streamline the payment process and to guarantee easy and secure access to funds. MonaVie pays their distributors weekly, so it was crucial for them to have a streamlined, reliable payment solution for their network.
The Solution
Citi Prepaid Direct Selling Program replaced the manual check processing process with an electronic payment platform. Distributors were each given a MonaVie custom and personalized Visa® debit card, on which their commission payments would be automatically loaded. This not only added convenience in payment delivery and funds availability, but it also offered enhanced brand visibility and reinforcement, "Our distributors call it their "Purple Card," says Mower. "They really love it. To them it is a signal of success – a great conversation starter and a terrific marketing tool."
Cardholders benefit from a fast, convenient and secure method to access their pay each week. They are also given access to detailed account history online and 24/7 customer support.
The Result
"One of the keys to successfully managing our rapid growth has been working with a simple, scalable payments provider. It is such an easy process; we just send them a file and it's done," states Teresa Mower, Finance Manager for MonaVie. "There is nothing manual involved –it takes the operational pressure away from us, and, Citi Prepaid handles all of the customer service. It really is a terrific program."
MonaVie's 'Purple Card' provides a 100% paperless solution that can be swiftly implemented and guarantees distributors get paid on time, every time. Also, as MonaVie expands their distributor base, they will be able to add new cardholders seamlessly into the program. The Citi Prepaid direct selling solution can integrate with all commission systems to grant a simple, turnkey program.